At 37winph, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how 37winph ("Company", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("Player", "User", "you") who access or use the 37winph platform at https://37winph.app. This Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the 37winph platform, you consent to the practices described in this Policy.
37winph is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to be transparent — we want you to know exactly what data we hold about you, why we hold it, and what your rights are under Philippine law.
This Policy applies to all personal data collected through the 37winph website, mobile-optimized web experience, customer support channels, and any other touchpoints through which you interact with 37winph. It does not apply to third-party websites or services that may be linked from our platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 37winph platform.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 37winph is the personal information controller responsible for your personal data collected through the platform. We determine the purposes and means of processing your personal information in connection with the services we provide.
If you have any questions or concerns about how your personal data is handled, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
When you register an account, use our services, or contact our support team, we collect the following categories of personal data:
When you access the 37winph platform, we automatically collect certain technical and behavioral data, including:
We may receive personal data about you from third-party sources, including:
37winph processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 37winph processes your personal data on the following legal bases:
37winph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom 37winph shares personal data are required to process that data in accordance with the Data Privacy Act of 2012 and are bound by contractual data protection obligations.
37winph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
37winph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your 37winph account and to enable two-factor authentication where available.
37winph uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyze usage patterns. The categories of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 37winph platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 37winph:
To exercise any of your data privacy rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
Please note that certain rights may be limited where processing is required for compliance with legal obligations, including PAGCOR licensing requirements and AMLA record-keeping obligations. We will always explain the basis for any limitation when responding to your request.
The 37winph platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations governing online gambling. We do not knowingly collect personal data from individuals under the age of 21.
As part of our registration and KYC process, 37winph verifies the age of all players. Any account found to belong to a person under 21 years of age will be immediately suspended, and any personal data collected will be deleted in accordance with our data disposal procedures, except where retention is required by law.
If you are a parent or guardian and believe that a minor has registered an account on the 37winph platform, please contact us immediately using the details in Section 14 so that we can take appropriate action.
37winph primarily stores and processes your personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines, including cloud infrastructure providers and technology partners.
Where such international transfers occur, 37winph ensures that appropriate safeguards are in place to protect your personal data, including:
All international data transfers are conducted in compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.
37winph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this document.
Where changes are material, we will notify registered players by email or through a prominent notice on the 37winph platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Your continued use of the 37winph platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.
National Privacy Commission — 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines. Visit privacy.gov.ph for more information on your data privacy rights.
Six pillars of data protection that every 37winph player benefits from
Every piece of data you send to 37winph travels over TLS/SSL-encrypted connections. Your login credentials, financial details, and personal information are never transmitted in plain text.
37winph operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer.
Your personal data is never sold to advertisers or third-party data brokers. We share data only with regulated partners strictly necessary to deliver our services and meet legal obligations.
Access, correct, or request deletion of your personal data at any time. Manage your marketing preferences and cookie settings directly through your 37winph account or by contacting our DPO.
In the unlikely event of a data breach affecting your personal information, 37winph will notify you and the National Privacy Commission within the timeframes required by Philippine law.
Identity documents submitted for KYC verification are handled by certified verification partners and stored with the same encryption standards applied to all sensitive 37winph player data.
Now that you know how we protect your data, join hundreds of thousands of Filipino players who trust 37winph for a secure, fair, and responsible gaming experience.
Go to 37winph Login